Dee
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Recent activity by Dee-
Launch Limited Time Offer (LTO): How to qualify and what will I receive?
Offer available for the first 500 customers who successfully complete their application and purchase their card, or until 2 October 2026, whichever occurs first. Eligible customers will receive 5,0...
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Welcome Bonus: How to qualify and what will I receive?
The welcome bonus consists of 10,000 Miles being awarded when you spend £2,000 in equivalent foreign currency* in the first 12 months of ordering your card**.* By "foreign currency" we mean any pay...
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I am unable to reset my password / verify my email via the app
If you are an Android user, please follow these troubleshooting steps:Go to SettingsClick on AppsFind Miles & More Debit Card appClick on 'Set as Default' (depending on the version of Android, it m...
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Do I need to pay the annual fee upon submitting the card application?
Yes. You accept the pricing plan as part of the sign-up.
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Who is eligible for a Lufthansa Group Miles & More Debit Card (UK)?
Before signing up for Lufthansa Group Miles & More Debit Card (UK), please make sure you meet following criteria: Be aged 18 or over Have a valid mobile phone number Be suitable for a payment card ...
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Which banks do you support?
Your Lufthansa Group Miles & More Debit Card (UK) works with the following UK banks: AIB (GB) Bank of Ireland Bank Of Scotland Barclays Chase Coutts Danske First Direct HSBC Halifax Lloyds Monzo Na...
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Do I need to complete Identity Verification?
Why do I need to complete identity verification?As part of your sign-up journey, you may be asked to complete an identity verification check. This helps us confirm your identity and keep your accou...
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Why can’t I link my joint bank account?
Some banks may require joint account holders to authorise third-party data sharing. This can be done on your bank’s mobile app or online banking webpage by enabling Joint Account Sharing in your Th...
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Why isn’t my bank account eligible?
We perform checks on your linked bank account to ensure it meets our eligibility criteria. If you’re unable to link your bank account it’s likely to be because it hasn’t passed our eligibility chec...
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Who do I contact about an issue relating to my Miles & More account?
As we are the providers of your Lufthansa Group Miles & More Debit Card (UK), which you use to earn Miles when spending at home and abroad, you will need to contact the Miles & More account Custome...