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Lufthansa Group Miles & More Debit Card (UK) Help Centre home page Lufthansa Group Miles & More Debit Card (UK)
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  1. Lufthansa Group Miles & More Debit Card (UK)
  2. Your Transactions

Your Transactions

  • What is a pre-authorisation?
  • Are my transactions protected?
  • Can I turn off getting emails for every transaction?
  • Why does it take so long for the money to leave my account?
  • Can my Lufthansa Group Miles & More Debit Card (UK) use the overdraft I have with my bank?
  • What if my Lufthansa Group Miles & More Debit Card (UK) is not working or is damaged?
  • Why do some banks say I will be charged for a payment that’s already been taken out?
  • My transaction has been declined or rejected for exceeding maximum pending transactions - what does this mean?
  • Why has my transaction been declined or rejected for Insufficient Funds?
  • Why has my transaction been declined or rejected?
  • What happens if I cancel my direct debit or you are unable to collect funds?
  • Will using my Lufthansa Group Miles & More Debit Card (UK) for ATM withdrawals affect my credit score?
  • Can I set my own spending limits?
  • Can I use my Lufthansa Group Miles & More Debit Card (UK) for online transactions?
  • I have an issue with a payment / there has been fraud on my Lufthansa Group Miles & More Debit Card (UK)
  • Am I covered for fraudulent transactions?
  • Why was my transaction declined?
  • Why has my contactless transaction been declined?
  • Are there any fees for exceeding my limits?
  • Are there any spending limits?
  • How do I export a statement from the app?
  • Can I download transactions from the Miles & More Debit Card app?
Lufthansa Group Miles & More Debit Card (UK)
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